CCRC Menu “musts”:
• Seasonal ingredients: local, regional and national; farm-to-table
• Innovative dishes: favorite standbys along with trendy global tastes enhanced with seasonings and sauces
• Diet-specific: vegan, gluten, diabetic, calorie-controlled
• Brunch, happy hours, holiday and seasonal “resident-only” special events
• Ambience: right experience for the right moment (al fresco, fine dining, casual upscale, pub, coffeehouse)
Key Drivers of Resident/Guest Satisfaction:
• Consistent quality and service
• CCRC should be one of residents’ “Top 3 Places to Dine”: target of 90%
• Dining Services should be part of Health & Wellness Programs
• Differentiated dining venues (different menus with different atmospheres):
o Casual Café or Grill
o Upscale Bistro
o Coffee Lounge
o Outdoor snack area
o Fine dining restaurant
o Pub/Cocktail Lounge
o Ice Cream Parlor
o QUALITY Staff Dining Room
Top CCRC/LPC Food Trends:
• Healthy Menu Options
• Catering to Special Diets
• Meals on the Go
• Local and sustainable ingredients
• Smaller dishes for sharing
• Tasting format: beverages, entrees, sides and desserts
• Global flavors
• Creative “indulgences” (e.g., burgers, fries, desserts)
• Expanded drink menus (non-alcoholic and alcoholic)
• Artisan Charcuterie and Cheese Plates
• Fresh Juice and Smoothie Options
• Reduction of Food Waste
• Consistent and Amazing Service
• Food Safety and Sanitation
• Street Foods
• Self-order POS Systems (mobile/online/at the venue)